Skip to main content
  1. Home > Support > Mobile > Windows 7

Windows® 7 Support

Windows®. Life without Walls™. Fujitsu recommends Windows 7.

WARNING: BEFORE performing an upgrade or installing Windows 7, back up all your data (files, photos, etc.), applications, and settings. Failure to do so may result in loss of your data.



Upgrade Program Q/A:

 

Q. What Fujitsu Notebooks and Tablets qualify for the upgrade?

A. Qualified Fujitsu PCs purchased from June 26, 2009 to January 31, 2010, and factory-installed with one of the following operating systems may be eligible for a free upgrade to Windows® 7:

  • Windows Vista® Home Premium
  • Windows Vista® Business, Bonus Media
  • Windows Vista® Business, Downgrade Service

For complete listing of qualified models, eligibility requirements, and upgrade ordering, visit the Windows® 7 Upgrade Program website.

 

Top Of Page


Q. What are the OS upgrade paths for this program?

A. In the table below, each "Original Operating System" specifically qualifies for the "Eligible Upgrade OS" directly to the right.

Original Operating System

Eligible Upgrade OS

Windows Vista Home Premium
(32-bit)
Windows 7 Home Premium
(32-bit)
Windows Vista Home Premium
(64-bit)
Windows 7 Home Premium
(64-bit)
Windows Vista Business, Bonus Media
(32-bit)
Windows 7 Professional
(32-bit)
Windows Vista Business, Downgrade Service
(32-bit)
Windows 7 Professional
(32-bit)

 

Top Of Page


Q. What is included in a Windows 7 Upgrade Package?


A. The Windows 7 Upgrade Package includes two pieces of media – one with the appropriate Windows 7 operating system and another with any necessary drivers and applications. It will also include a certificate of authenticity (COA) and product key to unlock the operating system.

 

Top Of Page


Q. When will I receive my Windows 7 Upgrade Package?


A. We will begin taking orders on June 26 th at www.shopfujitsu.com/Windows7Upgrade, but the upgrade packages will not begin shipping until after October 22, 2009 - Windows 7 General Availability (GA).

 

Top Of Page


Q: What languages are supported by the Windows 7 Upgrade Package?


A:
The Windows 7 Upgrade Package that will ship out after the Windows 7 GA includes an operating system that can support English, French and Spanish; however, the disc with drivers and applications are for English only. For French and Spanish drivers and applications, please contact Fujitsu technical support at 1-888-FUJITSU.

 

Top Of Page


Q. Are there any restrictions to this program?


A. Yes, this program is intended for consumers and small businesses and has a limit of no more than 25 copies of the upgrade media per Qualifying End User mailing address.  Customers that want to upgrade multiple PCs should use the appropriate Microsoft Volume Licensing program.

 

Top Of Page


Q. Why is there a 25 unit per mailing address cap?


A. The 25 unit limit targets small business and consumers who this program is designed to support. Customers with more than 25 PCs should use the appropriate Microsoft Volume Licensing program. See www.microsoft.com/licensing for more details.

 

Top Of Page


Q. Will I still be able to order Windows XP pre-installed models (i.e. Vista Business, Downgrade Service)?


A. Yes, we will have the ability to ship units with Windows XP until six months after the Windows 7 GA.

 

Top Of Page


Q: Will a customer running a Windows 32-bit OS be able to order a Windows 7 64 bit media from Fujitsu?


A:
No, the eligible upgrade paths are mentioned above. Fujitsu only supports the upgrade of a Windows 32-bit OS to a Windows 32-bit OS and a Windows 64-bit OS to a Windows 64-bit OS.

 

Top Of Page


 

Installation and Troubleshooting Q/A:

 

Q. For users upgrading from a Windows Vista system (Vista Business, Bonus Media) does the upgrade require that the user be on Vista SP1 to upgrade?


A. Yes, the upgrade requires that Windows Vista SP1 or Windows Vista SP2 be installed for the upgrade to work, unless a "clean install" is desired.

 

Top Of Page


Q. Is the process of upgrading from a Windows XP system different from upgrading from a Windows Vista system?


A. Yes, the upgrade from a system where Windows XP is pre-installed requires a "clean install."

 

Top Of Page


Q. I know what the valid upgrade paths are, but what if I upgrade or perform a clean install of the wrong upgrade operating system or language?


A.

 

 

 Original Operating System

Upgrade Operating System

Windows 7 Home Premium

Windows 7 Professional

Upgrade

Clean Install

Upgrade

Clean Install

Windows Vista Home Premium SP1 or SP2

YES

YES

n/a+

n/a*

Windows Vista Business, Bonus Media

(Windows Vista Business SP1 or SP2 pre-installed)

n/a+

n/a*

YES

YES

Windows Vista, Downgrade Service

(Windows XP Professional or
XP Tablet PC Edition 2005 pre-installed)

n/a+

n/a*

n/a+

YES

     * If attempted, the installation will begin, but the product key will fail and you will have to re-install the Original Operating System
     + Upgrade media will not allow 'upgrade' and will suggest performing a clean install. The Original Operating System will be unchanged.

 

Top Of Page


Q: What happens if Windows 7 is clean installed on a system with an existing Windows Vista operating system pre-installed?


A:
The Windows Vista operating system will be moved into Windows.old if the user does not format the Operating system partition.

 

Top Of Page


Q: How can a Windows XP Downgrade user save his data before he runs a Windows 7 clean install with the Windows 7 Upgrade Package?


A:
Users can run Windows Easy Transfer from the media to save their files and settings prior to a clean install. Then they can recover their files and settings back to Windows 7. They will need to re-install their applications.

 

Top Of Page


Q: Does the Windows 7 Upgrade process support the relocation of the Users directory and the ProgramData directory to a disk drive other than the disk drive that contains the Windows directory on a Windows Vista-based computer?


A:
No, the Windows 7 Upgrade process will be blocked. Nevertheless Microsoft is investigating this topic and will provide more information as soon as it's available. For more details please see the Knowledge Base Article 949977 on the Microsoft website.

 

Top Of Page


Q: How do I recover my files back to Windows 7 using Windows Easy Transfer after clean-installing Windows 7?


A:
Simply run Windows Easy Transfer under Windows 7. The program could be found under START-All Programs-Accessories- System Tools – Windows Easy Transfer. For more details on migrating files, please visit Microsoft Windows Easy Transfer site.

 

Top Of Page


Q. The upgrade requires an Optical Disc Drive (ODD) to perform the upgrade. Is there an alternative media to use since not all PCs are equipped with an ODD?

A. The DVD is a requirement for installation of Windows 7 upgrade media.

 

Top Of Page


Q. How long will Microsoft support Windows XP and Vista?

A. Details on the Windows support lifecycle can be found at: http://support.microsoft.com/gp/lifeselect

Products Released

General Availability Date

Mainstream Support Retired

Extended Support Retired

Windows XP Professional

12/31/2001

04/14/2009

04/08/2014

Windows XP Tablet PC Edition 2005

08/25/2004

04/14/2009

04/08/2014

Windows Vista Ultimate

01/25/2007

04/10/2012

N/A

Windows Vista Business

01/25/2007

10/4/2012

04/11/2017

Windows Vista Home Premium

01/25/2007

10/4/2012

N/A

 

 


 

Step-by-step upgrade with Windows 7 Upgrade Offer Discs

   

Overview

In Windows 7 upgrade kit, 2 DVDs are included

1) Windows 7 Assistant DVD - Applications, Utilities and Drivers Installation,
Installation guides and Readme
 
2) Windows 7 Upgrade DVD - Windows 7 Upgrade Installation Media


Minimum hardware requirements for Windows 7


Processor speed
: 1 GHz 32-bit or 64-bit processor
Memory(RAM : 1 GB (32-bit)/ 2 GB (64-bit)
Graphics card : Support DirectX 9 graphics device with 128 MB of graphics memory (to enable the Aero theme)
HDD free space : 16 GB of available disk space (32-bit)/ 20 GB (64-bit)
Optical drive : DVD-R/W drive


Pre-installation Check


1)
: Backup all your important data and save them to a safe location before the upgrade.

Below are some possible ways to backup your data:

  • Windows Backup, or other backup software
  • Copy data to network folder
  • Burn the data to a CD or DVD
  • Backup to an external hard disk
2) : Upgrade from Winodws XP to Windows7 requires a clean installation thus all files, settings and programs in the computer will be removed after installation.
3) : You must backup your files and settings before proceeding so as to restore your files and setting after the upgrade.
4) : Your computer should be powered on with AC powerbefore the upgrade.
5) : Ensure the logged-in account has the administer rights before the upgrade. Wire-connect your computer to the Internet during the upgrade.


Upgrade Procedures


1)


Complete the following preparatory steps for Windows 7 upgrade:

1.1  Backup all important hard disk data

1.2  Upgrade your BIOS

1.3  Uninstall / Upgrade all incompatible drivers and applications

Upgrade
  Softex Omnipass
* Omnipass v6.003c or before users need to register the fingerprint again after the upgrade.
   Please backup your Omnipass password for fingerprint registration.

Uninstall
 



Fujitsu Display Manager
Fujitsu Mobility Center
BlueTooth Stack for Windows by Toshiba
Intel® PROSet/Wireless Software
Update Navi

(Please refer to "Pre-installation Checklist" for more details.)

2) There are two options for upgrade to Windows 7.

2.1  Upgrade
This option upgrades Windows Vista to Windows 7. User preferences like applications, files, settings and programs are retained
as they were in Windows Vista. NOTE: Actual installation time varies depending on number of applications and settings to be
migrated to Windows 7.

2.2  Custom (Advanced)
This option installs a new, or "clean" copy of Windows 7. All users' applications, files, settings and programs installed previously
will be removed thus please backup all data in external media.

(Please refer to "Windows 7 Upgrade Guide" for more details)

3) Install / upgrade all necessary applications and drivers.
Please click "Software Installation" on the Windows 7 Assistant DVD to obtain the drivers for your models and follow the instructions for
installation or upgrade.


Hardware Requirements


Not all Windows 7 features are suitable for use on all Windows 7 compatible PCs. All Windows 7 compatible PCs will run the core
experience of Windows Vista at the minimum, such as organizing and finding information, security, and reliability. Some features
available in premium editions of Windows 7 e.g. the new Windows Aero™ user interface, require advance or additional hardware.

Check here for details.


Installation Notice


Installation of some Windows 7 products may require you to format your hard drive. You must backup your files and settings prior
to the installation or they will be erased. Fujitsu is not liable for any loss of data as a result of this installation. If you have upgraded
to Windows 7 and wishes to re-install (if permitted by your license terms) to the Windows Vista product previously running , you will
need to un-install Windows 7 and re-install Windows Vista using a recovery solution for the Windows Vista product. Certain upgrades
may not allow the End User Customer to retain applications, files and settings as they were in the previous installed edition of Windows.


Disclaimer
Not all Windows Vista applications are compatible with Windows 7 operating system. Fujitsu PC Asia Pacific Ltd is not liable for any data loss due
to the upgrade process. We advise you to perform a backup of your data before the upgrade.




Top Of Page
 

Pre-Installation Checklist

In order to ensure a smooth Windows 7 Upgrade experience, please adhere to the following checklist before proceeding with the Windows 7 upgrade:

1) Backup hard disk data

All users are recommended to accomplish a full backup in the event of an upgrade failure. Backup documents files or applications to an external media or another partition of the hard drive.

Fujitsu PC Asia Pacific Ltd is not liable for any data loss for the upgrade process so it is advisable that you perform a backup of your data before the upgrade.

User may use Windows Easy Transfer (WET) to backup all files and settings.

2) BIOS Upgrade – You must upgrade to the latest BIOS for the Windows 7 Upgrade

Note:
Please ensure that your computer is connected to AC power throughout the upgrade.

2.1 Insert the Windows 7 Assistant DVD, click "Software Installation" and select the model of the system. Click on the BIOS link and run the
FlashAid program.

2.2 The program will then check your BIOS version and prompt you to confirm update.
Click "No" to cancel update if your BIOS is of the latest version.



2.3 If it is necessary to upgrade the BIOS, follow the instructions carefully.
Read all notes before updating your BIOS.



2.4 Verify that all preparation is done and click "Next" to start the update process.



2.5 Do not disrupt the power supply or use the system during the BIOS update.
System will reboot after BIOS update is completed.



3) Application Uninstallation / Upgrade

Incompatible applications need to be uninstalled or upgrade before proceeding to Windows 7 upgrade.
Please uninstall / upgrade the following applications / drivers / utilities before proceeding to the Windows 7 upgrade.


Upgrade
  Softex Omnipass
* Omnipass v6.003c or before users need to register the fingerprint again after the upgrade.
Please backup your Omnipass password for fingerprint registration.


Uninstall
 



Fujitsu Display Manager
Fujitsu Driver Update
Fujitsu Mobility Center
BlueTooth Stack for Windows by Toshiba
Intel PROSet/Wireless Software

Please click "Apps Uninstallation/Upgrade" and then click "run" to start.



Follow the instruction to uninstall.
After the uninstallation is completed, please ensure that the applications have been successfully removed by checking under "Programs and Features".



If uninstallation does not start after you have clicked "run", please uninstall the above software manually.
Proceed to "Programs and Features" to uninstall the software listed above.
(Start Menu -> Control Panel -> Switch to "Classic View" -> Programs and Features )
Select the uninstall target and click "Uninstall / Change" to start the uninstallation process.
Remarks: For "Intel PROSet/Wireless Software", Click "Change" to start uninstalling.

After the software uninstallation, reboot the system.

Should a driver installation notice box appear (as shown in the diagram below), select cancel and proceed to step 4.



4) Windows 7 Online Compatibility Check

After completing the uninstallation, insert the Windows 7 Upgrade Disc and click "Check Compatibility Online".  You will be directed to Windows 7 Upgrade Advisordownload page.  Follow the instructions to download and run the Windows 7 Upgrade Advisor.  A report of all known system, device and program compatibility issues and the recommended solutions will be provided after running the Windows 7 Upgrade Advisor.



5) Removing drivers and applications that have compatibility issues with Windows 7

Windows 7 Upgrade Advisor will generate a report of the devices and applications that have compatibility issues with Windows 7. Simply follow the recommended solutions to uninstall the drivers, applications or update the device drivers before the upgrade. Please note that some (bundled) applications do not work on Windows 7.



Top Of Page

Step-by-step guide

This document provides the steps to upgrade a computer to Windows 7 from Windows Vista with Service Pack 1 or above, or Windows XP with Service Pack 3 or above

Please backup all your data as files and settings may be lost after upgrade.

In this topic

1) 

2) 

Windows Vista to Windows 7 – Upgrade

Windows XP to Windows 7 – Custom (Advanced)

 

1) Windows Vista to Windows 7 – Upgrade


  Note:

- Windows Vista with Service Pack 1 or above is required for Windows 7 upgrade.

- Your computer must be connected to AC Power throughout the upgrade process.

- Wired Internet connection is required for the upgrade process.

1.1 After completing the action items in the pre-installation checklist, please insert the Windows 7 Upgrade Disc and follow the steps below.

1.1.1 Insert the Windows 7 Upgrade DVD.

1.1.2 Run setup.exe from the media.



1.1.3 Select "Install now".



1.1.4 Click "Go online to get the latest updates (recommended)…" to retrieve any important updates for Windows 7
(wired internet connection required).

Note: This step is optional. If you choose not to check for updates during Setup, click "Do not get the latest updates".



1.1.5 If you have read and accepted the Microsoft Software License Terms, check "I accept the license terms", and click "Next".



1.1.6 Click "Upgrade".



1.1.7 Windows 7 upgrade compatibility check will run.



If there is any issue identified, an error report will be created.
Read the Compatibility Report and click "Next" to proceed.



1.1.8 Windows 7 upgrade begins.



Note: During the upgrade, Windows will restart several times automatically. A blank screen may appear for several minutes during reboot so please wait while the system loads the next screen.

1.1.9 Enter the product key in the text box and click "Next".



1.1.10 Click "Use recommended settings".



1.1.11 Set and verify the time zone according to your local region and click "Next".



1.1.12 Setup is now completed. Please wait for Windows 7 to boot.

1.2 Once the Windows 7 installation is completed, load and run the Windows 7 Assistant DVD. Click "Software Installation" next. Select
the Fujitsu model that you have and install the latest corresponding drivers and utilities. After installing all the drivers, check for any abnormities in the device manager.




1.3 After installing the drivers, install the applications and utilities that are supported by the model from the Fujitsu Assistant Disc.

Please click "Software Installation" on the Windows 7 Assistant DVD to obtain the drivers for your models and follow the instructions for installation or upgrade.

1.4 Reboot the system to complete the installation and enjoy the new Windows 7 experience.


2) Windows XP to Windows 7 - Custom (Advanced)

 
Note:


- Your computer must be connected to AC Power throughout the upgrade process.

- Wired Internet connection is required for the upgrade process.

  Please ensure that you have backup all files to a safe location before proceeding to the next step. The upgrade from Windows XP to Windows 7 is a clean Installation thus all files, settings and programs will be removed after the upgrade.

Windows Easy Transfer is recommended to backup files and settings.


2.1 After completing the action items in the pre-installation checklist, please insert the Windows 7 Upgrade Disc and follow the
steps below.


2.1.1 Insert the Windows 7 Upgrade DVD.

2.1.2 Select "Install now".



2.1.3 Click "Go online to get the latest updates (recommended)…" to retrieve any important updates for Windows 7
(wired internet connection required).

Note: This step is optional. If you choose not to check for updates during Setup, click "Do not get the latest updates".



2.1.4 If you have read and accepted the Microsoft Software License Terms, check "I accept the license terms" and click "Next".



2.1.5 Click "Custom (advanced)".



2.1.6 Select "Disk 0 Partition 1 (C:)" and click "Next".



2.1.7 Read the remarks and click "OK" to proceed.



2.1.8 Windows 7 installation begins.



Note: During the upgrade, Windows will restart several times automatically. A blank screen may appear for several minutes during reboot so please wait while the system loads the next screen.

2.1.9 Set and verify your preferences and click "Next".



2.1.10 Enter your user name and computer name and then click "Next".



2.1.11 Enter the product key in the text box and click "Next"



2.1.12 Click "Use recommended settings"



2.1.13 Set and verify the time zone according to your local region and click "Next".



2.1.14 At "Join a wireless network" screen, click Skip.



2.1.15 Setup completed, please wait while Windows 7 start up.

2.2 Once the Windows 7 installation is completed, load and run the Windows 7 Assistant DVD. Click "Software Installation". Select the LifeBook model that you have and install the latest corresponding drivers and utilities. After installing all the drivers, check for any abnormities in the device manager.



2.3 After installing the drivers, install the applications and utilities that are supported by the model form the Fujitsu Assistant Disc.

Please click "Software Installation" on the Windows 7 Assistant DVD to obtain the drivers for your models and follow the instructions for installation or upgrade.

2.4 Reboot the system to complete the installation and enjoy the new Windows 7 experience.



2.5 To restore backup files and settings previously saved with Windows Easy Transfer, follow instructions here.


Disclaimer
Not all Windows Vista applications are compatible with Windows 7 operating system. Fujitsu America Inc. is not liable for any data loss due to the upgrade process. We advise you to perform a backup of your data before the upgrade.



Top Of Page

Windows Easy Transfer

Migrates files and settings from one system to another system

Introduction


Windows Easy Transfer (WET) provides an easy platform to migrate files and settings from one system to another. This section provides the steps and instructions on the migration from a system running Windows XP / Windows Vista to a new system running Windows 7 using Windows Easy Transfer.


System Requirements


Windows XP with Service Pack 3 or above


Pre-installation Check


Backup all your important data and save them to a safe location before upgrade.
The following list provides a few suggestions to backup your data:
  • Windows Backup, or other backup software

  • Copy data to a network folder

  • Burn data to a CD or DVD

  • Backup to an external hard disk


  • Before starting the migration, please ensure that you have the administrator rights to backup all users' data.

    In this topic





    1)  Back up your files and settings in your original system using WET

    2)  Restore your files and settings to the new system using WET


    Remarks:




    You cannot use WET to move program files as WET can only move data and program settings. You must install your software
    programs on the new system.

    WET also does not transfer any system files such as fonts and drivers. To do this, you must install custom fonts and updated
    drivers again in the new system.

     

    1) Backup your file and settings in your original system using WET


    1.1 Download WET here.
    • More information on WET for Windows Vista can be found here.

    1.2 Backup using WET

    1.2.1 Login with an account that has administrator rights.

    1.2.2 Plug in external USB drive to the system that you want to backup from.

    1.2.3 For Windows XP system, launch WET by clicking Start -> All Programs -> Windows Easy Transfer.
    (Figure A)

    For Windows Vista system, launch WET by clicking Start -> All Programs -> Accessories -> System Tools -> Windows Easy Transfer. (Figure B)

    Figure A Figure B

    1.2.4 Click "NEXT"



    1.2.5 Select "Use a CD, DVD, or other removable media"



    1.2.6 Select "External hard disk or to a network location"



    1.2.7 Input path to USB drive and name the .MIG file. Click "Next"



    1.2.8 Select "All user accounts, files and settings"



    1.2.9 Click "Transfer"



    1.2.10 WET has created the migration file on the USB drive and you are now ready for the Windows 7 clean installation.

    1.2.11 Disconnect the USB drive.

    • More information on WET can be found here.

    2) Restore your files and setting to the new system using WET


    2.1

    2.2

    Plug in the external USB drive to the system after the Windows 7 upgrade.

    Launch WET by clicking Start -> All Programs -> Accessories -> System Tools -> Windows Easy Transfer.



    2.3 After launching WET, click "Next" at the "Welcome to Windows Easy Transfer" screen.



    2.4 Select "An external hard disk or USB flash drive".



    2.5 Select "This is my new computer".



    2.6 Select "Yes".



    2.7 Browse and Open the WET file you created in the Capture Windows XP image step.

    2.8 Click "transfer".



    2.9 The transfer will now begin.

    2.10 At the "Choose what to transfer…" screen, select "See what transferred" to review the transfer report and then close the window.

    2.11 At the "Choose what to transfer…" screen, click "close".

    2.12 Restart your computer to complete the transfer process.
    Note:
    You have to reset the login password of restored user account after migration.
    • More information on WET for Window Vista can be found here.

    Disclaimer
    Not all Windows Vista applications are compatible with Windows 7 operating system. Fujitsu America Inc. is not liable for any data loss due to the upgrade process. We advise you to perform a backup of your data before the upgrade.

Step-by-step upgrade with Retail Windows 7 Setup Disc

Minimum requirements for Windows 7 Installation

Installation Media : Windows 7 Setup Disc
Operating System : Windows XP with SP3 / Windows Vista with SP1
Processor speed : 1 GHz 32-bit or 64-bit processor
Memory (RAM) : 1 GB (32-bit)/ 2 GB (64-bit)
Graphics card : Support DirectX 9 graphics device with 128 MB of graphics memory (to enable the Aero theme)
HDD free space : 16 GB of available disk space (32-bit)/ 20 GB (64-bit)
Optical drive : DVD-R/W drive


Pre-installation Check

  1. Backup all your important data and save them to a safe location before the upgrade.

1) 

Backup all your important data and save them to a safe location before the upgrade.
Below are some possible ways to backup your data:
• Windows Backup, or other backup software
• Copy data to a network folder
• Burn the data to a CD or DVD
• Backup to an external hard disk
Windows Easy Transfer (WET)

2) 




3) 

4) 

5) 
Upgrade from Windows XP to Windows 7 requires a clean installation thus all files, settings and programs in the computer will be removed after installation. You must backup your files and setting before proceeding so as to and
restore your files and setting after the upgrade.

Your computer should be powered on with AC power before the upgrade.

Ensure the logged-in account has the administer rights before the upgrade.

Wire-connect your computer to the Internet during the upgrade.



Upgrade Procedures


1) 


Complete the following preparatory steps for Windows 7 upgrade:

1.1  Backup all important hard disk data
  – User may use the Windows Easy Transfer to backup all files and settings
(Fujitsu PC Asia Pacific Ltd is not liable for any data loss for the upgrade process so it is advisable that you perform a backup of your data before the upgrade.)

1.2  BIOS Upgrade – You must upgrade to the latest BIOS for the Windows 7 Upgrade

  Note:

1.2.1

1.2.2
Please ensure that your computer is connected to AC power throughout the update.

For list of updated BIOS, please select model, then Operating System.

The program will then check your BIOS version and prompt you to confirm update.
Click "No" to cancel update if your BIOS is of the latest version.



  1.2.3 If it is necessary to upgrade the BIOS, follow the instructions carefully. Read all notes before updating your BIOS.



  1.2.4



Verify that all preparation is done and click "Next" to start the update process.



  1.2.5 Do not disrupt the power supply or use the system during the BIOS update. System will reboot after BIOS update is completed.

Important notice: Your computer may not function temporarily during the BIOS upgrade process, please DO NOT restart or power off your computer during the process or it may lead to system failure.




1.3  Uninstall / Upgrade all incompatible drivers and applications

Upgrade
  Softex Omnipass
* Omnipass v6.003c or before users need to register the fingerprint again after the upgrade.
   Please backup your Omnipass password for fingerprint registration.
   For list of drivers download, please select model, then Operating System.

Uninstall
 



Fujitsu Display Manager
Fujitsu Driver Update
Fujitsu Mobility Center
BlueTooth Stack for Windows by Toshiba
Intel PROSet/Wireless Software

Proceed to "Programs and Features" to uninstall the software listed above.
(Start Menu -> Control Panel -> Switch to "Classic View" -> Programs and Features )
Select the uninstall target and click "Uninstall / Change" to start the uninstallation process.

Remarks: For "Intel PROSet/Wireless Software", Click "Change" to start uninstalling.

After the software uninstallation, reboot the system.



Should a driver installation notice box appear (as shown in the diagram below), select cancel and proceed to step 4.




1.4  Windows 7 Online Compatibility Check

After completing the above uninstallation, insert the Windows 7 Setup Disc and click "Check Compatibility Online". You will be directed to Windows 7 Upgrade Advisor download page. Follow the instructions to download and run the Windows 7 Upgrade Advisor. A report of all known system, device and program compatibility issues and the recommended solutions will be provided after running the Windows 7 Upgrade Advisor.



2)  There are two options for upgrade to Windows 7 Installation.

2.1  Upgrade from Windows Vista to Windows 7
This option upgrades Windows Vista to Windows 7. User preferences like applications, files, settings and programs are retained
as they werepending on number of applications and settings to be
migrated to Windows 7.e in Windows Vista.

Note: Actual installation time varies depending on number of applications and settings to be migrated to Windows 7.

(Please refer to detail instruction: Upgrade from Windows Vista .

2.2  Upgrade from Windows XP to Windows 7 [Clean Installation / Custom (Advanced)]

This option installs a new, or "clean" copy of Windows 7. All users' applications, files, settings and programs installed previously
will be removed thus please backup all data in external media.

Please refer to detail instructions Upgrade from Windows XP .

3)  Install / upgrade all necessary applications and drivers.
Latest applications and drivers are available here; please select model, then Operating System.

4)  Restore backup files and setting previoucly saved.


Hardware Requirements


Not all Windows 7 features are suitable for use on all Windows 7 compatible PCs. All Windows 7 compatible PCs will run the core experience of Windows Vista at the minimum, such as organizing and finding information, security, and reliability. Some features available in premium editions of Windows 7
e.g. the new Windows Aero™ user interface, require advance or additional hardware. For more information, please click here.


Installation Notice


Installation of some Windows 7 products may require you to format your hard drive. You must backup your files and settings prior to the installation or they will be erased. Fujitsu is not liable for any loss of data as a result of this installation. If you have upgraded to Windows 7 and wishes to re-install (if permitted by your license terms) to the Windows Vista product previously running , you will need to un-install Windows 7 and re-install Windows Vista using a recovery solution for the Windows Vista product. Certain upgrades may not allow the End User Customer to retain applications, files and settings as they were in the previous installed edition of Windows.


Disclaimer
Not all Windows Vista applications are compatible with Windows 7 operating system. Fujitsu America Inc. is not liable for any data loss due to the upgrade process. We advise you to perform a backup of your data before the upgrade.




Uninstall Portshutter before upgrading

Products

  • Fujitsu Portshutter
  • Microsoft Windows XP®
  • Microsoft Windows Vista®
  • Microsoft Windows 7®

Symptoms

  • USB devices do not work
  • DVD/CD drives cannot be used
  • Administration tool of Portshutter does not start
  • Portshutter locks all devices and devices cannot be unlocked

Details

Portshutter security will not allow access to devices after Windows is upgraded to a different version. This is a design feature preventing attempts to circumvent Portshutter.

After the upgrade:

  • USB devices will be locked
  • DVD/CD drives will be locked

BEFORE UPGRADING OS:

Uninstall Fujitsu Portshutter before upgrading to a different Windows Operating System.

This applies when upgrading:

  • XP to Vista
  • XP to Windows7
  • Vista to Vista (different edition)
  • Vista to Windows7
  • Windows7 to Windows7 (different edition)

UNINSTALL INSTRUCTIONS:

  1. Uninstall Portshutter
    1. (Vista, Windows7) Use Control Panel > Programs and Features > Portshutter [Uninstall]
    2. (XP) Use Control Panel > Add/Remove Programs > Portshutter [Uninstall]
  2. Complete the uninstall wizard with the default options
  3. Restart the computer if asked

Note: Portshutter may not be the only application to uninstall before upgrading. Follow the instructions on the upgrade disc to check upgrade compatibility.

IF NOT UNINSTALLED:

Portshutter cannot be removed or disabled after an upgrade.

A complete reinstallation of Windows is necessary. A clean or fresh install is required.

  1. Make a backup of all your files and information
    1. Note: USB ports and the CD/DVD drive will NOT be available
  2. Reinstall the original operating system and then run the upgrade
    1. Note: a clean or fresh install of the upgrade operating system will work if your license allows

ID: SCS34070

Date: 2009.11.19

 


Last Content Review:20091231