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Warranty Terms for Mobile Products and Desktops


Notebook PC, 2-in-1 and Tablet Models

How to Obtain Warranty Service

Should your Product prove defective during the Warranty Period, you may take your product to an Fujitsu Authorized Solutions Provider ("ASP"), contact Fujitsu Service and Support at 1-800-8Fujitsu (800-838-5487) or www.fujitsu.com/us, or in Canada at www.fujitsu.com/ca. If your Product is eligible for warranty service, you will be issued a return authorization number and given shipping instructions. Postage, insurance and shipping costs incurred in returning Product to Fujitsu Depot location or ASP for warranty service are customer’s responsibility. Fujitsu and its ASPs are not responsible for any loss or damage to the product until it is received by Fujitsu or its ASP or for any accessories or missing parts. Fujitsu and its ASPs will determine, in their reasonable judgment, if the product is received intact at time of receipt. A Product returned for warranty service must be shipped complete (except for any manuals and software disks bundled with the Product) in its original packing material or equivalent so as not to be damaged while in transit. Fujitsu warranty obligations only arise upon receipt of the defective Product at its designated warranty service center. Fujitsu pays for the return shipment to the customer.

Warranty Periods (Beginning from date of purchase)

Fujitsu LIFEBOOK Notebook / STYLISTIC Computer Series1 Warranty Period2
Computer 1 or 3 Years3
All Batteries and AC Adapters, regardless of Model/Series4 1 Year
Accessories: Internal or External CD-ROM Drives, CD-RW Drives, DVD/CD-RW Combo Drives, and Floppy Diskette Drives, Docking Cradles or Stations, Port Replicators, Hard Drives, Battery Chargers, Stylus Pens, Keyboard Docking Stations and Covers and Power Supplies.5 1 Year
Refurbished Units: All Series/All Models/All Accessories
Accessories: External Keyboards and Mice, Display and LAN Adapters
90 days
All other accessories unless specified above.5 30 days
Solid State Drive (“SSD”): only defects in materials and workmanship.6 1 or 3 Years3

THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHERS, WHICH VARY FROM STATE TO STATE, PROVINCE TO PROVINCE, AND/ OR TERRITORY TO TERRITORY.

1Internal modems on all Fujitsu notebooks and tablet PCs are not qualified for use with telephone systems outside the U.S. and Canada.

2Effective January 8, 2016.

3At the time of purchase you may select a 1 or 3 year International Limited Warranty.

4For batteries, note that a rechargeable battery is a consumable item and after a period of normal use or over time, the battery's ability to hold an electrical charge will be diminished. A battery that has reduced capacity or has failed because it has been consumed via normal use or over time is not covered under warranty. The battery is only warranted during the Warranty Period for failure due to defects in materials and workmanship.

5Some accessories sold separately are covered by their respective manufacturer’s warranty and are not warranted by Fujitsu.

6The above Warranty is voided for any user installed SSD/Hard Disk Drive (“HDD”) or any other user installed components.

Registration

Registering your system with Fujitsu America, Inc. only takes a few minutes and will provide you with:

  • Product updates on your LIFEBOOK or STYLISTIC
  • Information on accessories to enhance your ownership experience

You may register your LIFEBOOK or STYLISTIC in one of three easy ways:

  1. Online through the Fujitsu America, Inc. Product Registration Site
  2. Electronically through the Fujitsu Welcome Center Icon on your desktop (not included on Refurbished products)
  3. Call Fujitsu at: 1-800-8FUJITSU (1-800-838-5487)

Fujitsu International Help Desk Contacts

Please see the INTERNATIONAL section of the Fujitsu Service and Support Contact Page.


International Limited Warranty Terms and Conditions

End-User Product International Limited Warranty

This end-user international limited warranty ("Warranty") is extended by Fujitsu America, Inc. to the original purchaser ("Purchaser") of the Fujitsu America, Inc. product ("Product") accompanied by this Warranty and is not transferable.

What is Covered

Fujitsu America, Inc. warrants the Product against defects in material or workmanship under normal use for the applicable warranty period listed below ("Warranty Period"), beginning from the date of original purchase by Purchaser. If the Product becomes defective during the Warranty Period, Fujitsu America, Inc. will, at its option and without charge, repair the Product with new or reconditioned components or parts, or replace the Product with a reconditioned product of the same or functionally equivalent model.

What This Warranty Does Not Cover

This Warranty does not cover and shall be void for defects or damages resulting from defects caused by the operation of the product outside the usage parameters stated in the User’s Guide; malfunctions caused by misuse or abuse, accidental drops, impact, liquid spills, by improper installation, operation or maintenance, by improper connections or peripherals, by use of non-Fujitsu spare parts, by service modifications or repairs performed by a person not authorized by Fujitsu, or by other conditions not arising from defects in product materials or workmanship; this also applies to accessories such as stylus pens and magnetic keyboards; malfunction or failure caused by accidental or intentional damage; defects resulting from normal wear and tear; Stylus Pens, Magnetic Keyboards, Diskettes, tapes, CDs, DVDs, carrying cases, screen protectors, or other parts of a consumable nature; any malfunction that occurs due to the SSD surpassing its maximum total bytes of written data; any transfer of ownership. Warranty is provided only to You, the original Purchaser. This Warranty does not cover Products used as short term rental equipment. Fujitsu America, Inc. and its Solution Providers are not responsible for damage to or loss of any programs, data, or removable storage media, whether it occurs during warranty or other repair service.

Warranty Service Return to Depot

Fujitsu America, Inc. offers Purchaser a Return to Depot service for the applicable Warranty Period which includes repair of all defects in materials and workmanship (i.e., labor and parts therefore); provided that the fault has occurred under the normal operation of the Products detailed in the User’s Guide. Parts removed from a Product during Warranty Service will become the property of Fujitsu America, Inc. Fujitsu America, Inc. spare parts used during Warranty Service assume the remaining warranty coverage of the Product they are used on or the 90 day replacement part warranty, whichever is longer. The Product shall be considered as repaired when it fulfills tests performed according to the original Product specifications.

Preinstalled or Bundled Software

Fujitsu America, Inc. and its suppliers make no warranty or representation, either express, implied or statutory, with respect to software provided with the Product and licensed to Purchaser, its quality, performance, merchantability, or fitness for a particular purpose. Nor does Fujitsu America, Inc. warrant that the functions contained in the software will be uninterrupted or error free. The software is provided "AS IS", except if expressly warranted by the licensor in the applicable software license agreement, and is subject to the terms and conditions of the software license agreement contained in or accompanying the software. In no event will Fujitsu America, Inc., its ASPs, dealers, distributors or other resellers be liable for direct, indirect, special, incidental, or consequential damages resulting from any defect in the software or its documentation, even if advised of the possibility of such damages.

Data Storage Media

The only effective protection for the data stored in a computer, such as on a hard disk, is for you, the Purchaser, to regularly back up that data. Fujitsu and its subsidiaries, affiliates, suppliers, service providers, and resellers shall not be responsible for any software programs, data or other information stored or used on any media or part of any Product returned to Fujitsu or its solutions providers for Warranty Service or other repair, including but not limited to the costs of recovering such programs, data, or other information. It is solely your responsibility as the Purchaser to back up any software programs, data, or information stored on any storage media or any part of a Product returned for Warranty Service or repair to Fujitsu or its service providers.

Warranty Disclaimer and Limitations

THE WARRANTIES STATED HEREIN ARE IN LIEU OF ALL CONDITIONS AND WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO ANY IMPLIED CONDITIONS OR WARRANTIES OF MERCHANTABILITY, MERCHANTABLE QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE ON THE PART OF FUJITSU AND ITS SUBSIDIARIES, AFFILIATES, SUPPLIERS, SOLUTION PROVIDERS, AND RESELLERS. ALL IMPLIED OR STATUTORY CONDITIONS AND WARRANTIES TO THE EXTENT THAT THEY CANNOT BE EXCLUDED ARE LIMITED AS SET FORTH HEREIN. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, FUJITSU AND ITS SUBSIDIARIES, AFFILIATES, SUPPLIERS, SOLUTION PROVIDERS, AND RESELLERS SHALL NOT BE LIABLE FOR ANY DAMAGES INCLUDING, BUT NOT LIMITED TO, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOSS OF USE OR DATA, LOSS OF PROFITS, OR INTERRUPTION OF BUSINESS, REGARDLESS OF WHETHER SUCH ALLEGED DAMAGES ARE BASED ON THE WARRANTY HEREUNDER, TORT, OR CONTRACT (EVEN IN THE NATURE OF BREACH OF FUNDAMENTAL TERM). EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, THIS IS THE EXCLUSIVE WRITTEN INTERNATIONAL LIMITED WARRANTY OF THE ORIGINAL PURCHASER. SOME STATES, PROVINCES, OR TERRITORIES DO NOT ALLOW EXCLUSIONS OR LIMITATIONS OF IMPLIED WARRANTIES OR CONDITIONS, INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. FUJITSU’S WARRANTY PROGRAM IS VALID ONLY FOR PRODUCTS PURCHASED IN NORTH AMERICA. THIS LIMITED WARRANTY DOES NOT COVER ANY PRODUCT (A) THAT HAS BEEN THE SUBJECT OF ACCIDENT, MISUSE, NEGLECT, OR ABUSE; (B) THAT HAS BEEN THE SUBJECT OF IMPROPER INSTALLATION, USE OR HANDLING; (C) THAT HAS BEEN REPAIRED, MODIFIED, OR ALTERED BY SOMEONE OTHER THAN FUJITSU OR AN FUJITSU AUTHORIZED SERVICE PROVIDER, OR (D) THAT HAS BEEN EXPOSED TO OPERATING OR ENVIRONMENTAL CONDITIONS IN EXCESS OF FUJITSU’S WRITTEN SPECIFICATIONS OR RECOMMENDATIONS. THIS LIMITED WARRANTY DOES NOT COVER SCRATCHES OR ABRASIONS TO THE PRODUCT’S SCREEN OR DISPLAY, INCLUDING DAMAGE CAUSED BY THE USE OF ANY WRITING TOOL OR OTHER INSTRUMENT NOT SPECIFICALLY DESIGNED FOR USE WITH THE PRODUCT.

State Law Rights

SOME STATES IN THE U.S. OR PROVINCES IN CANADA DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO SUCH LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR PROVINCE TO PROVINCE.

Options and Limitations

Service Programs

Every Fujitsu America, Inc. notebook PC, 2-in-1 and tablet model is covered by a limited warranty designed to meet user-specific service and support. For added convenience and investment protection the following programs are available:

Service Program Options

Extended Warranty7
The Standard International Limited Warranty is the base warranty program included with the unit. The standard warranty covers defects in materials and workmanship for a period of one year or three years from the date of unit purchase, depending on the configuration. If the unit becomes defective during the warranty period, Fujitsu will repair or replace it. If the unit needs to be sent out for repair, Fujitsu pays for the return shipment to the customer. By purchasing the Extended Warranty, the customer can extend coverage up to five years total on select configurations.
Onsite Plan7
Onsite Plan coverage provides next business day onsite non-physical damage related warranty repairs within the contiguous U.S., plus most parts of Alaska and Hawaii and most Canadian population centers. If in the event an onsite repair has been attempted and there was no resolution, Fujitsu reserves the right to request that the failed machine be sent to the Fujitsu Repair Depot for repair. This minimizes the downtime for the customer and ensures that the machine is promptly repaired. Fujitsu will pay for shipping to and from the Fujitsu depot. The Standard International Limited Warranty is also included in this program. Customer can extend coverage up to five years total on select configurations.
Accidental Damage Protection Program7, 8
The Accidental Damage Protection (ADP) program covers accidental damage during the warranty period. The program covers up to one qualified incident per year whether major or minor part. If the unit needs to be sent out for repair, Fujitsu pays for the return shipment to the customer. If the unit is beyond repair, Fujitsu offers one replacement within the warranty period. Once a unit is replaced, the remaining ADP warranty contract will be exhausted. For customers with a history of significantly high claims, Fujitsu reserves the right to deny requests to purchase the accidental damage. The total amount that Fujitsu will pay for repairs or replacement made with all claims for accidental damage on any covered product shall not exceed the purchase price of that covered product excluding tax and shipping. The Standard International Limited Warranty is also included in this program. Customer can extend coverage up to five years total on select configurations. (Available only in U.S. and Canada.)
Onsite plus ADP7, 8
The Onsite plus ADP plan includes all of the features of the Onsite plan as well as the Accidental Damage Protection program. Customer can extend coverage up to five years total on select configurations.
Screen Damage Protection Plan7, 9
The Screen Damage Protection Plan allows for replacement of the screen up to one time per year during the warranty period. If the unit needs to be sent out for repair, Fujitsu pays for the return shipment to the customer. If the unit is beyond repair, Fujitsu offers one replacement within the warranty period. Once a unit is replaced, the remaining Screen Damage Protection Plan will be exhausted. For customers with a history of significantly high claims, Fujitsu reserves the right to deny requests to purchase the Screen Damage Protection Plan. The total amount that Fujitsu will pay for repairs or replacement made with all claims for Screen Damage Protection Plan on any covered product shall not exceed the purchase price of that covered product excluding tax and shipping. The Standard International Limited Warranty is also included in this program. The Screen Damage Protection Plan is only available in the U.S. and Canada. Customer can extend coverage up to three years total on select configurations.
Onsite with Screen Damage Protection Plan7, 9
The Onsite with Screen Damage Protection Plan includes all of the features of the Onsite plan as well as the Screen Damage Protection Plan. Customer can extend coverage up to three years total on select configurations.

7Subject to International Limited Warranty terms and conditions.

8Available only for corporate customers, who purchase notebook PC, 2-in-1 and tablet models mainly for use in a business environment and have a minimum order quantity of fifty units (for U.S. orders only) or minimum order quantity of five units (for Canada orders only).

9Available only for end-user customers, who purchase notebook PC, 2-in-1 and tablet models mainly for personal use.


Desktops

How to Obtain Warranty Service

If an incident occurs, you should call the Fujitsu technical support line to report the problem (800-8FUJITSU). Select Option 1 (Desktop) and then Option 2 (Desktop Onsite Customer) when prompted. The Fujitsu technical support team will ask a series of questions designed to determine the cause of failure. Depending on the system type, and the cause of failure, Fujitsu will initiate the appropriate repair activity. Technical support is provided Monday through Friday (7AM – 7PM Central Time), excluding observed holidays. For calls received after 3:00 PM Central Time the service technician may require an additional business day to arrive at your location. The actual time of service is dependent upon parts delivery to you for your local area. Once the part is received, the technician will contact you directly to schedule a specific time that is convenient to deliver the service.

Warranty Periods (Beginning from date of purchase)

Fujitsu ESPRIMO Desktop PC

Warranty Period

ESPRIMO PC Itself (Hardware only)

3 years

Keyboard and Mouse included in the original computer’s box

3 years

All Accessories (not included in the original computer’s box) purchased at any time

***

*** Some accessories sold separately are covered by their respective manufacturer’s warranty and are not warranted by Fujitsu.

Registration

To take advantage of all the benefits that come with your desktop, register by calling 1-800-8FUJITSU. Please have available the information below before registering.

  • Name
  • Email address
  • Company/Title (if applicable)
  • Purchase date
  • Address
  • Place purchased (Store, City, State, Province, or Territory)
  • Home phone number
  • Product serial number
  • Work phone number (if applicable)
  • Model number


Fujitsu International Help Desk Contacts

International Help Desks Service, turnaround time, and parts availability depends on the country and product.

Fujitsu North America Help Desk
Service & Support Phone:
(U.S.A. and Canada)
1-800-8Fujitsu 24 hours a day, 7 days a week
Fujitsu Canada Web Site

Europe, Middle East and Africa
(If your product was purchased outside of EMEA and you are in EMEA):
Fujitsu Technology Solutions
Phone: +49 89 356 480 226
Email: mutual.repair@ts.fujitsu.com
Business Hours: 9:00 AM – 5:00 PM (GMT)
Monday – Friday

Japan: Fujitsu Ltd Information Service
Help Desk Phone: +81 3 5462 9825
Toll Free within Japan: 0120-89-2745
Business Hours: 9:00 AM – 5:00 PM (JST) Monday – Saturday

 


Desktop Onsite Warranty Terms and Conditions

This desktop onsite warranty terms and conditions contain information about the warranty, services and maintenance applicable to your purchase of a desktop computer (the “Product”). You are referred to herein as “You” or “Purchaser.” 

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHERS, WHICH VARY FROM STATE TO STATE, PROVINCE TO PROVINCE, AND/ OR TERRITORY TO TERRITORY.

What is Covered

Fujitsu warrants to You, as the original purchaser, that the Product, purchased from Fujitsu or from an authorized Fujitsu reseller is free from defects in materials and workmanship under normal use for the warranty period set forth above (the “Warranty Period”). If the Product becomes defective during the Warranty Period, Fujitsu will, at its option and without charge to You, repair the Product with new or reconditioned components or parts, or replace the Product with a new or reconditioned product which is the same as or functionally equivalent to the Product (collectively “Warranty Service”).  However, if that remedy fails of its essential purpose, Fujitsu reserves the right at its sole option to refund the purchase price of the product to You in exchange for the return of the product.

Warranty coverage commences on the date You purchase the Product. Retain your sales or delivery receipt along with the warranty information.

Any parts removed from a Product during Warranty Service will become the property of Fujitsu. Fujitsu spare parts used during Warranty Service assume the remaining warranty coverage of the Product they are used on or the 90 day replacement part warranty, whichever is longer.

Product shall be considered as repaired when it fulfills tests performed according to original Product specifications.

What This Warranty Does Not Cover

Exclusions to the Fujitsu Warranty

The following conditions are not covered by the Warranty hereunder:

  • Defects caused by the operation of the Product outside the usage parameters stated in User’s Guide.
  • Malfunctions caused by misuse or abuse, by improper installation, operation or maintenance, by improper connections or peripherals, by use of non-Fujitsu spare parts, by service modifications or repairs performed by a person not authorized by Fujitsu, or by other conditions not arising from defects in materials or workmanship in the Product.
  • Malfunction or failure caused by accidental or intentional damage.
  • Defects resulting from normal wear and tear.
  • Diskettes, tapes, CDs, DVDs, or other parts of a consumable nature.
  • Any transfer of ownership. Warranty is provided only to You, the original Purchaser.

Warranty Service Procedures

Desktop Onsite Service

Fujitsu provides onsite Warranty Service for the applicable Warranty Period which includes next business day onsite warranty repair of Products at your address registered with Fujitsu.
Restrictions: An adult 18 years or older must be present during service. A telephone diagnostics session is required to determine if an onsite dispatch is necessary. If an on-site dispatch is not necessary, as determined by Fujitsu, or deemed not suited to return a unit located in the field to proper working condition, the unit must be returned to the Fujitsu Repair Depot as set forth below.

Return to Depot Service

If in the event an onsite Warranty Service has been attempted and there was no resolution, or if Fujitsu determines that onsite repair is impractical for any reason, Fujitsu reserves the right to request that the failed machine be sent to the Fujitsu Repair Depot for Warranty Service. Fujitsu will pay for shipping to and from the Fujitsu depot.

Preinstalled or Bundled Software

Exclusion of Software; Exceptions

Fujitsu and its subsidiaries, affiliates, suppliers, solutions providers, and resellers disclaim all warranties, conditions and representations, whether express, implied or statutory, with respect to software and documentation provided with the Product and licensed to You, including but not limited to its quality, performance, merchantability, merchantable quality, or fitness for a particular purpose. Fujitsu and its subsidiaries, affiliates, suppliers, service providers, and resellers do not warrant that the functions contained in the software will be uninterrupted or error free.
The software and documentation are provided “AS IS,” except and solely to the extent expressly warranted by the licensor in the applicable software license agreement, and are subject to the terms and conditions of the software license agreement contained in or accompanying the software. In no event will Fujitsu, its subsidiaries, affiliates, suppliers, service providers, or resellers be liable for indirect, special, incidental, or consequential damages resulting from any defect in the software or documentation however caused, even if advised of the possibility of such damages. Support of software, if desired by You, will be provided as a fee-based program. For further information regarding this optional program, go to our Web Site and click on the link for Desktop and Workstation Support.

Data Storage Media

The only effective protection for the data stored in a computer, such as on a hard disk, is for You to regularly back up that data. Fujitsu and its subsidiaries, affiliates, suppliers, service providers, and resellers shall not be responsible for any software programs, data or other information stored or used on any media or part of any Product returned to Fujitsu or its solutions providers for Warranty Service or other repair, including but not limited to the costs of recovering such programs, data, or other information. It is solely your responsibility as the Purchaser to back up any software programs, data, or information stored on any storage media or any part of a Product returned for Warranty Service or repair to Fujitsu or its service providers.

Warranty Disclaimer and Limitations

THE WARRANTIES STATED HEREIN ARE IN LIEU OF ALL CONDITIONS AND WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO ANY IMPLIED CONDITIONS OR WARRANTIES OF MERCHANTABILITY, MERCHANTABLE QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE ON THE PART OF FUJITSU AND ITS SUBSIDIARIES, AFFILIATES, SUPPLIERS, SOLUTION PROVIDERS, AND RESELLERS. ALL IMPLIED OR STATUTORY CONDITIONS AND WARRANTIES TO THE EXTENT THAT THEY CANNOT BE EXCLUDED ARE LIMITED AS SET FORTH HEREIN. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, FUJITSU AND ITS SUBSIDIARIES, AFFILIATES, SUPPLIERS, SOLUTION PROVIDERS, AND RESELLERS SHALL NOT BE LIABLE FOR ANY DAMAGES INCLUDING, BUT NOT LIMITED TO, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOSS OF USE OR DATA, LOSS OF PROFITS, OR INTERRUPTION OF BUSINESS, REGARDLESS of WHETHER SUCH ALLEGED DAMAGES ARE BASED ON THE WARRANTY HEREUNDER, TORT, OR CONTRACT (EVEN IN THE NATURE OF BREACH OF FUNDAMENTAL TERM). EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, THIS IS THE EXCLUSIVE WRITTEN INTER- NATIONAL LIMITED WARRANTY OF THE ORIGINAL PURCHASER. SOME STATES, PROVINCES, OR TERRITORIES DO NOT ALLOW EXCLUSIONS OR LIMITATIONS OF IMPLIED WARRANTIES OR CONDITIONS INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. FUJITSU’S WARRANTY PROGRAM IS VALID ONLY FOR PRODUCTS PURCHASED IN NORTH AMERICA. THIS LIMITED WARRANTY DOES NOT COVER ANY PRODUCT (A) THAT HAS BEEN THE SUBJECT OF ACCIDENT, MISUSE, NEGLECT, OR ABUSE; (B) THAT HAS BEEN THE SUBJECT OF IMPROPER INSTALLATION, USE OR HANDLING; (C) THAT HAS BEEN REPAIRED, MODIFIED, OR ALTERED BY SOMEONE OTHER THAN FUJITSU OR AN FUJITSU AUTHORIZED SERVICE PROVIDER, OR (D) THAT HAS BEEN EXPOSED TO OPERATING OR ENVIRONMENTAL CONDITIONS IN EXCESS OF FUJITSU’S WRITTEN SPECIFICATIONS OR RECOMMENDATIONS. THIS LIMITED WARRANTY DOES NOT COVER SCRATCHES OR ABRASIONS TO THE PRODUCT’S SCREEN OR DISPLAY, INCLUDING DAMAGE CAUSED BY THE USE OF ANY WRITING TOOL OR OTHER INSTRUMENT NOT SPECIFICALLY DESIGNED FOR USE WITH THE PRODUCT.

State & Provincial Law Rights

SOME STATES IN THE U.S. OR PROVINCES IN CANADA DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO SUCH LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR PROVINCE TO PROVINCE.

Service Programs

Your Fujitsu computer is covered under the Warranty herein solely for the Warranty Period specified above. However, if you prefer to extend the coverage, you may extend the service plan for an additional one or two years. To extend the service plan, call 1-800-8FUJITSU (1-800-838-5487).