UDS Storage

The Fujitsu core competencies in world class service and support have evolved from mission-critical data center business systems to encompassing the entire enterprise, including distributed computing environments.

Service Commitment

The Fujitsu support structure allows you to select the support type that best fits your day to day needs. Premium, Enhanced Plus, Enhanced, or Basic support options are available for your UDS appliance, in addition to other flexible and innovative support options offered by Fujitsu. All support options include live phone support, replacement parts, and onsite support within defined coverage hours. In addition to warranty service, support options are offered as uplifts and as post-warranty support service.

Benefits

• Single point of contact and accountability for all your support needs
• Actively managed around the clock support for business-critical environments
• Industry leader in responsive problem resolution
• Mission-critical response to onsite service requirements
• Flexible service options to meet your business needs

More Information on Support and Services Offerings for UDS Storage