Managed Infrastructure Services
Global Outsourcing of Office and Data Center Infrastructures
The knowledge and experience we have gained in working with over 1,000 customers in a wide range of industries has enabled us to even further fine-tune our services to meet individual needs. The result has been our development of managed services for both data centers and offices.
The Fujitsu Approach to Global Outsourcing White Paper (PDF 1.1 MB)
Managed Data Center
Managed Data Center encompasses the complete service responsibility of servers, storage systems and networks for the data center. This includes the analysis, planning, implementation and full operation of your data center infrastructure. Only a part or all of the operational responsibility can be managed by our experts. Customers define the level of control depending on their internal skills, resources and business needs as well as the utility based pricing models. The savings potential with Managed Storage alone can be up to 30%.
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Managed Security Services
Fujitsu is your trusted partner for making security simple. With flexibility in every aspect of purchasing, delivery, and support, Fujitsu Security Services has a complete portfolio of security offerings that will protect the entire information supply chain of your business.
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Desktop Managed Services
Desktop Managed Services provide complete service for the efficient operation of client infrastructures (physical and virtual). This includes the planning, implementation and roll-out of such infrastructures and the management of the hardware and software concerned. Ongoing maintenance of the infrastructure with support and financing are also part of our service. Customers may also choose from billing models which best meet their needs, including “pay-per-seat”. Managed services raise the efficiency of operations.
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Fujitsu Service Desks enable the delivery of a consistent, high quality service experience globally to your internal end-users or your organization’s consumers, while driving out cost.
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Technical and Maintenance Services
Technical and Maintenance Services (T&MS) delivers both hands-on and remote assistance to resolve a full scope of enterprise and retail IT equipment and software/operational issues for both Fujitsu and third party products. As part of T&MS, we provide support in the areas of Fujitsu OEM (Original Equipment Manufacturer) Enterprise Support, Fujitsu Retail Support, MVS (Multi- Vendor Services), and Deployment Services.
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