Consulting Services

Fujitsu helps you respond to the challenge of planning, delivering and operating your IT systems in a complex, ever-changing business environment. Partnering with teams from your IT and business departments, we can deliver value to your customers, employees and stakeholders. We work with you to identify key business outcomes, then create a roadmap so that you can achieve these outcomes by removing obstacles in the areas of processes, people and technology.

Our broad experience in managing large, complex, transformational IT projects in both private and public sectors means that as well as understanding technology, we also know the importance of managing people and changing processes in order to create business value.

Portfolio

Business Process Outsourcing

Enhance customer satisfaction and employee morale, while reducing staffing resource requirements, cutting service deficiencies and minimizing associated costs.

• Cash Recycling
  Improve cash management processes and reduce associated cost
• HR Outsourcing
  We offer a holistic approach to HR transformation, including process, role and technology changes to enable vibrant employee care.
• Customer Relationship Management
  Design business and technology solutions for profitable CRM programs.

Business Consulting

Make full use of our global knowledge and extensive IT capabilities to open up the future for your business.

• Lean Optimization
  A Structured Approach to Improving Speed, Cost, and Quality.
• IT Performance and Strategy
  Realize the desired business outcomes through a living IT strategy and associated programs/projects
• Regulatory IT Requirements
  Ensure full alignment with the changing needs of your business and the regulatory environment within
• IT Risk and Compliance
  Mitigate the risks and costs involved in managing your information
• Enterprise Compliance Management
  Boost compliance and market valuation, and cut exposure to regulatory fines, litigation and prosecution.
• Business Simplification
  Align business processes and employees with your organization’s overall vision, goals and strategy.
• IT Simplification
  Align technology with business objectives for delivering maximum value to your organization.
• IT Portfolio Management
  Maximize the strategic value of your IT investments.
• Program Management
  Plan and execute effective organizational strategies for maximum return on your IT investment.
• Call Center Services
  Create, support and enhance custom-developed and web-based packaged applications, including second-level business service desk capabilities.

IT Effectiveness

Better align your IT resources with the needs of your business, while minimizing waste and risk.

• IT Consulting
  Our array of services keep you in step with ever-changing business requirements
• IT Cost Management
  Optimize IT investments
• IT Sourcing Competency Improvement
• IT Development
  Develop IT services more effectively with Microsoft’s latest technology for accelerating business operations.

Sustainability

Develop a coherent, coordinated program for a complete transformation to a low-carbon operation.

• Green IT Practice
  Be able to measure the success of the environmental strategy and "green" implementation
• Power Usage Effectiveness
  Reduce energy consumption and therefore reduce cost
• Carbon Footprint Reduction
  Reduce your carbon footprint through more sustainable practices and technology
• Green IT Assessment
  Fujitsu has an industry leading portfolio of sustainable enterprise services that will guide you through the strategy, procurement, rationalisation, efficiency and waste reduction aspects of ICT sustainability initiatives.