Business Services

Are you responsible for ensuring that your business operations and technology strategies support the changing needs of your business? Fujitsu can assist you in anticipating these evolving requirements. Fujitsu enables organizations across both the private and public sectors to respond to the challenges of planning, delivering and operating IT and business strategies in complex and changing operating environments.

Working with teams in both IT and business departments, we deliver the best outcomes for your customers, employees and stakeholders. We achieve this by partnering with you to identify your most important business outcomes, then helping to design the programs that will impact the processes, people and technology to deliver these.

Our broad portfolio encompasses capabilities ranging from Business Process Outsourcing to rich Business, IT Effectiveness and Sustainability consulting services targeted at tackling your real business issues including cost, efficiency and the environment.

Portfolio

Business Process Outsourcing

Enhance customer satisfaction and employee morale, while reducing staffing resource requirements, cutting service deficiencies and minimizing associated costs.

• Customer Relationship Management
  Design business and technology solutions for profitable CRM programs.

Business Consulting

Make full use of our global knowledge and extensive IT capabilities to open up the future for your business.

• Lean Optimization
  A Structured Approach to Improving Speed, Cost, and Quality.
• Enterprise Compliance Management
  Boost compliance and market valuation, and cut exposure to regulatory fines, litigation and prosecution.
• Business Simplification
  Align business processes and employees with your organization’s overall vision, goals and strategy.
• IT Simplification
  Align technology with business objectives for delivering maximum value to your organization.
• IT Portfolio Management
  Maximize the strategic value of your IT investments.
• Program Management
  Plan and execute effective organizational strategies for maximum return on your IT investment.
• Call Center Services
  Create, support and enhance custom-developed and web-based packaged applications, including second-level business service desk capabilities.

IT Effectiveness

Better align your IT resources with the needs of your business, while minimizing waste and risk.

• IT Development
  Develop IT services more effectively with Microsoft’s latest technology for accelerating business operations.

Sustainability Consulting

Develop a coherent, coordinated program for a complete transformation to a low-carbon operation.

• Green IT Practice
  Be able to measure the success of the environmental strategy and "green" implementation
• Power Usage Effectiveness
  Reduce energy consumption and therefore reduce cost
• Carbon Footprint Reduction
  Reduce your carbon footprint through more sustainable practices and technology
• Green IT Assessment
  Fujitsu has an industry leading portfolio of sustainable enterprise services that will guide you through the strategy, procurement, rationalisation, efficiency and waste reduction aspects of ICT sustainability initiatives.

Why choose Fujitsu?

• Our outcome-based approach ensures that our tactical implementations today deliver strategic benefits tomorrow.
• Our deep-rooted experience in managing large, complex, transformational IT programs in both the private and public sectors.
• Our holistic approach based on understanding the importance of managing people and process change to successfully deliver business benefits.
• Decades of industry-specific experience: we understand your business environment.